No matter what industry you operate within, it is not uncommon for employees to find themselves in situations where they may be at risk, whether that be due to working alone, in high-risk environments, or due to the nature of their job.
In high-risk situations, time is of the essence, and the ability to get the most appropriate assistance quickly and easily can make all the difference.
This is why Australian organisations large and small rely on solosafe monitored personal duress alarms.
Examples of lone workers
- night and weekend staff
- doctors, nurses, midwives, carers, mental health workers
- paramedics, first responders, caretakers
- hazardous occupations
- cleaners, maintenance and trade workers
- real estate agents, property managers
- drivers, delivery people, meter readers, factory workers
- retailers who work on their own
solosafe is the industry leading solution for employee’s personal safety, no matter the industry or location.
INTRODUCING SOLOSAFE
solosafe is equipped with a request for assistance button that, when activated, sends a signal to our monitoring centre where trained professionals can respond and dispatch help to the exact location.
Not every business has the resources to effectively manage the safety requirements of lone or remote workers in real time, but with the backing of our professional monitoring centres, your staff will receive 24/7 access and an immediate response.
solosafe comes with GPS tracking and two-way communication, which allows our monitoring centre to quickly and accurately locate your staff, and also provide guidance without having to access a separate phone or device.
Don’t leave the safety of your most important assets to chance.
solosafe is the most effective way to ensure the safety of your staff. Discover more below.
The solosafe solution is designed to be utilised by a wide range of people.
HOW IT WORKS
Here’s how you can harness solosafe at work for complete protection.
USE CASES
A field technician working alone in a remote location
If an dangerous situation occurs, such as falling and becoming injured, your technician can press the request for assistance button to get immediate help from the monitoring centre. solosafe’s GPS feature also allows for quick and accurate location tracking, ensuring that assistance can reach the technician as soon as possible.
A delivery driver working in high-crime areas
In the event of an attempted theft or attack, your driver can press solosafe’s request for assistance button to get immediate help from the monitoring centre. solosafe’s two-way voice capability allows the driver to communicate with the monitoring centre and receive real time guidance.
A security guard patrolling a large property at night
In an encounter with an armed intruder, your guard can press the request for assistance button on the solosafe device to get immediate help from the monitoring centre. solosafe’s geofencing feature allows the guard’s supervisor to set up virtual boundaries and receive alerts if the guard leaves the designated area.
A sales or real estate representative working on the road
While travelling and if an dangerous situation occurs, such as a car accident or hostile situation on premises, your representative can press the request for assistance button to get immediate assistance from the monitoring centre – while ensuring that their location is always being monitored no matter where the destination in Australia.
Our range of available devices ready for you.
AVAILABLE DEVICES
What sets solosafe apart from all the others? Have a look.
FEATURES AND BENEFITS
24/7 Services
Clear Two-way voice communication between the user and monitoring centre 24/7.
Portable device
Water Resistant Light and compact pendant or wearable watch with a lockable strap.
Australia-wide
Inbuilt SIM Card with access to the full Telstra network across all Australian states.
GPS functionality
GPS positioning tracks the user's location updating every 30 seconds & integrates into Google Maps.
GEO Fencing
Get notified if the user leaves a designated area, ideal for users with Dementia, Autism, Etc.
Low battery notification
SMS notification sent to 3 nominated users, alerting that the device’s battery is low and requires charging.
Protect yourself and those around you by investing in solosafe today.
CONTACT US
Any questions for us? These answers may assist you.
FAQS & Information
How does solosafe call for help?
solosafe has a request for assistance button that, when activated, sends a signal to the monitoring centre where our trained operators can respond and dispatch help to the user's location.
How does solosafe's GPS feature work?
solosafe's GPS feature updates solosafe's location every 30 seconds, providing accurate and up-to-date information to the monitoring centre. This ensures that appropriate assistance can be dispatched as quickly as possible.
Is solosafe monitored 24/7?
Yes, solosafe is monitored 24/7 by trained professionals, who are ready to respond to any situation.
How are request for assistance and duress events responded to by the operators?
The client must nominate if the device will be used for general requests for assistance or specifically for duress situations.
What is an example of a response for a 'Request for Assistance' event
The operator will call the solosafe device and discuss the required response with the user. Should the user be unable to answer the call, the operator will follow the clients’ agreed protocols. Contact a career, family member or neighbour.
What is an example of a response for a 'Duress' event
The operator will silently engage the device communication and listen to what is occurring onsite. Should the event present as a duress situation, the operator will escalate based on the agreed protocols provided by the client. This may include contacting a fellow staff member, relative or the Police.
How does solosafe's two-way voice capability work?
solosafe has a built-in speaker and microphone, allowing the user to speak with the monitoring centre and receive instructions on how to stay safe.
How does solosafe's geofencing feature work?
solosafe's geofencing feature allows you to create virtual boundaries and set up alerts if the solosafe device leaves the designated area.
How long does it take to charge solosafe?
solosafe has a quick charging time of 2-3 hours ensuring that it is always ready to go.
Can I purchase solosafe under NDIS?
ARM Security is registered to assist NDIS members in WA. Please contact us for further details.
How much does it cost?
PRICING (including GST) (WA, SA, QLD and NT Customers)
Purchase the solosafe device upfront, OR pay a little extra each month for professional monitoring:
- Option 1: $199 for the solosafe device upfront and $30 per month for monitoring (no minimum term)
- Option 2: No upfront charge for the solosafe device and $35 per month for monitoring (12-month minimum)